Shipping and Delivery

Orders are processed within 2-4 business days. Once your order is fulfilled, you will receive a tracking number via. Email.


Refunds

As of currently all of our pieces are FINAL SALE after purchase as we are a small business with limited inventories. We do not offer refunds if there is no visible damage or fault in the pieces. We are also not responsible for any lost or stolen mail.

 

International purchases

Shipping is calculated at checkout. You may owe additional customs and fees when the package is delivered, unfortunately that is out of our control.

International purchases cannot be returned or refunded.


Local Pickup

Local pick-ups are available if you live in either Doha, Qatar or Calgary, Canada as we are currently based out of both locations. Please select Calgary Pickup or Doha Pickup option in your cart & and we will get in touch with you to arrange a suitable pickup time.


Problem with order

Let us know within 14 days of receiving your LEELO The Label order if something is wrong- incorrect or damaged item, etc. Reply to your confirmation email with what the problem is and include pictures if applicable. We are happy to accommodate you!

 

Exchanges

We understand that finding the correct fit can be hard. We will exchange your order in the case you need to size up or down within 14 days of receiving your order. LEELO The Label does not accept exchanges on garments that have been washed or damaged after receipt or missing the original tags.

Please be advised that you are responsible for return shipping. 

 

✧ If you have any other questions or need assistance with anything, our IG DMs & emails are always open 

 

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